Puppy First | Puppy Sphere Case Study

A 360° campaign to assert ethical leadership during an industry-wide credibility crisis.

The Problem | Puppy First Case Study

The Problem

An industry under fire.

A Chicago exposé on unethical puppy sourcing ignited a wave of scrutiny across the entire puppy-yoga category. Headlines, Reddit threads, and TV segments fueled uncertainty — and trust in the industry dropped fast.

Block Club Chicago article Article
WGN news TV News

"They took it to monetize it... questionable to say the least... money making machines."

— Local rescue publicly naming Puppy Sphere, July 2025

Caught in the crossfire. Despite not being the investigation's target, Puppy Sphere was named in social conversations—lumped in with the controversy simply by proximity.

Brand erosion risk
Ethical queries spiking
Category leadership at stake

The Response

Re-enter the conversation—on our own terms.

  • Differentiate from the controversy
  • Make ethical transparency visible
  • Launch a multi-channel trust campaign
The Strategy | Puppy First Case Study

The Strategy

A framework for trust.

Not a one-time reactive fix—a repeatable process that turns listening into lasting brand equity.

01

Listen

Press, Reddit, search sentiment

02

Clarify

Ethics as differentiator

03

Reposition

Introduce Puppy First

04

Reinforce

360˚ campaign, SEO, AEO

Campaign Anchor

Own the narrative before it owns you.

The goal wasn't damage control—it was category leadership. Position Puppy Sphere as the ethical standard, not just a participant in the conversation.

  • Proactive transparency over reactive defense
  • Turn skeptics into advocates
  • Build long-term search equity
  • Set the benchmark competitors follow
Selected Creatives | Puppy First Case Study

Selected Creatives

The campaign in action.

A curated selection of social assets designed to normalize ethical messaging across every touchpoint.

Instagram Story 1
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Instagram Story 3
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Instagram Story 7
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Email Campaign | Puppy First Case Study
Rescue Partnership | Puppy First Case Study

Rescue Partnership

Values in action.

We formalized Puppy Sphere's existing rescue partnerships into a visible, trackable commitment: every class donates directly to local shelters. Instead of burying good deeds in fine print, we made ethical sourcing the centerpiece—proving the brand walks the walk while giving skeptics undeniable proof of impact.

Every Class Gives Back Overview

Donation Outcomes

Donation outcome 1
Donation outcome 2
Donation outcome 3
SEO & Reddit Strategy | Puppy First Case Study

SEO & Reddit Strategy

Owning the search narrative.

Strategic semantic signals and authentic community engagement put Puppy Sphere at the top of the conversation.

#1

for "puppy yoga ethics"

Above rescue orgs & watchdogs

Gemini Gemini AI Gemini AI showing Puppy Sphere ranking
ChatGPT ChatGPT ChatGPT citing Puppy Sphere

Puppy First

Puppy First landing page

The Playbook

How we got to #1

Impact Page

Ethics hub with welfare standards

Reddit

Authentic thread engagement

PR Outreach

Updated negative articles

Semantic Links

Topical authority building

FAQ Schema

Featured snippet targeting

New Frontier

AEO Ready

Results | Puppy First Case Study

Campaign Results

The numbers that matter.

A 360° ethical repositioning campaign that restored trust, dominated search, and drove measurable revenue.

$47,500+

Incremental Revenue

ROAS on Ethics Ads

Ethics-first creative outperformed

3.2x

Conversion Lift

vs. control messaging

+34%

Social Performance

Above baseline engagement

+40%

Sentiment Survey

47%

Before

81%

After

Paid Ads

$35,700+

Email

$11,800+

Key Insight: Proactive transparency became a competitive advantage. Puppy Sphere now owns the ethical narrative in a category where trust is everything.